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IntraHealth International and UNICEF created mHero in August 2014 to support health-sector communication during the Ebola outbreak in West Africa. mHero is a two-way communication platform that connects ministries of health with frontline health workers in even the remotest regions, allowing for real-time information exchange and a more effective outbreak response.

Lessons learned from the Ebola response clearly show that fast, informative communication to frontline health workers, and immediate, precise case reporting from them, were useful in engaging communities, managing rumors, and mitigating public health threats.