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  1. Now there's a comprehensive, instant-answer guide to avoiding over 100 of the most common mistakes made by managers that no business course ever told you about - until now. This valuable career-enhancing guide details where the pitfalls lie, so you can avoid them more easily, as well as how to...
  2. Get advice from over 85 on-the-job supervisors of volunteers about how to define volunteer work expectations, build relationships based on trust and respect, expand communication, be a coach and facilitator, and resolve performance problems. Author Lee's extensive knowledge plus anecdotes from...